Veelgestelde Vragen - Amitis

Home Frequently Asked Questions

Frequently asked questions

Everything you want to know about ordering, shipping and planting your green friends.

161 Unique trees
9,6/10 Customer rating
2020 Since
Johan Huibers - Eigenaar Amitis

Johan Huibers

Eigenaar & Boomexpert

"Bij Amitis hebben we een passie voor groen. We zijn gefascineerd door unieke bomen die iedere tuin tot leven brengen."
  • How are the trees/plants packaged?
    We ship your ordered tree/hedge/plant in sturdy, specially developed packaging. This prevents damage and allows us to deliver your order in optimal condition.
  • How many days does it take to process and ship my order?
    We process and ship your order within 1-4 working days in the Netherlands, and within 2-6 working days for Germany and Belgium. You will receive a Track & Trace code to follow your order once it has been handed over to the carrier.
  • Can I track my order?
    Packages are shipped via our carrier Logique from Rijssen. They specialize in transporting larger packages and handle them carefully. After registering your order, you can track it via the Logique portal and see when it will be delivered. Small packages may also be shipped with PostNL, and you will receive a Track & Trace number from us to follow your order.
  • Is it important to order a bag of Treestart?
    It is not mandatory, but it has a good effect on your tree/plant. Treestart provides essential nutrients in the soil that increase the success rate of your tree or plant.
  • Can I order and plant a tree during frost?
    We do not recommend planting your tree during severe frost. A tree can be planted until approximately the freezing point. Light frost is not a problem.
  • What does stem height mean?
    Stem height refers to the length of the trunk. It is measured from the top of the root ball (ground level) to the first side branches.
  • Can I have my tree planted by you?
    At Amitis, we can deliver your garden with unique planting. For more information, please click here.
  • What are the shipping costs?
    We charge a fee of €7.95 per order for shipping within the Netherlands. Orders over €75 are shipped for free (excluding pallet orders)
    For shipping to Belgium, we charge a fee of €15 per order. Orders over €150 are shipped for free (excluding pallet orders)
    For shipping to Germany, we charge a fee of €25 per order. Orders over €150 are shipped for free (excluding pallet orders)
  • Is there a discount code available?
    When ordering 2 of the same trees, you get a 10% bulk discount!
  • When is the best time to plant my purchased tree?
    The ideal time to plant your young tree is in the fall. This is from November to the end of April. During this period, there is enough rain for the tree to establish well.
  • When is the best time to prune?
    Most trees are pruned in the winter months when the tree is dormant and has no leaves. For most trees and pruning methods, this is also an excellent time to prune because the branches are clearly visible when the leaves have fallen. An exception to this are the ABCJ trees, namely: A(Acer) B(Betula) C(Carpinus) J(Juglans). These trees bleed if pruned in the winter period. Bleeding occurs because the sap flow of these tree species starts early. The tree can bleed to death or be weakened by the damage this causes. It is best to prune these trees when they are in leaf, in early spring or late summer.
    Want to know more about pruning options? Click here!
  • Can I also pick up the order myself?
    This is definitely possible. If you check 'self-pickup' when ordering, you will receive an email when your order is ready for pickup.
  • Can I enter an amount myself for the Amitis gift voucher?
    Unfortunately, you cannot enter an amount yourself. However, we have a wide range of amounts for the gift vouchers.
  • Until what time can I reach Amitis by phone?
    You can reach us by phone on working days from 8:00 AM to 5:00 PM.
  • How long has Amitis been in existence?
    Amitis was founded in 2020.
  • Where does the name Amitis come from?
    A name that fits both content and atmosphere with this strategy: Amitis. Derived from the Babylonian queen, for whom the famous 'Hanging Gardens of Babylon' were built according to legend.
  • What does planting location mean?
    The location where the tree will thrive best. You can deviate from this, but the growth, flowering, and/or fruiting will be less optimal.
  • Compare products

    • placeholder

    Daily Inspiration@amitis_living_nature